Name: Citobet Casino Review
Item: Citobet Casino
Rating: 7.3
Author: Lexx Road

Reputation, Trustworthiness, and Legality

License: Curaçao GCB

License Number: OGL/2024/256/0304

Owner: Green Point Technology N.V.

Having been launched as recently as 2023, does Citobet Casino meet all the necessary regulatory standards? Let’s find out below:

License

Citobet Casino is owned and run by Green Point Technology N.V., a firm based in Curaçao. The platform is licensed by the Curaçao Gaming Control Board under license # OGL/2024/256/0304.

In terms of security, your banking and personal information is always safe since the site uses SSL encryption technology. Responsible gambling tools are also at your disposal during your stay at Citobet, like deposit/bet/win/loss limits; therefore, you can always protect yourself from compulsive play.

Complaints

Gambling operators who take complaints seriously give players trust that their concerns are listened to and acted upon in a timely manner. Currently, the Citobet casino has a total of four unresolved complaints from AskGamblers and Casino.Guru. Given the importance of consumer complaints, we expect that Citobet will take the lead in these issues and respond appropriately.

Terms and Conditions

Citobet has a standard set of T&Cs. We haven’t found any suspicious or unfair rules.

Complaints

If you believe that a casino has treated you unfairly, we encourage you to share your experience, as it will help the casino to become better! We will help you understand the situation and find a solution.

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Player reviews of Citobet Casino

Curious about what real players think of Citobet Casino? Dive into our community reviews to see firsthand experiences, honest feedback, and ratings from players just like you. Whether you're here for the games, bonuses, or overall vibe, their insights can help you decide if Citobet Casino is your next go-to casino!

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Bonuses at Citobet Casino

Citobet Casino has great offers for new and existing customers. There is a standard welcome bonus and crypto pack targeting crypto users. Existing players can also look forward to cashback rewards, slot tournaments, and a VIP club.

Welcome Bonus

New players are in for a treat as Citobet offers a 100% first deposit bonus of up to $100. No promo code is required to activate this offer; however, you must opt in from the deposit page and fund your account with at least $10 to be eligible. The operator applies a 30x wagering requirement.

For crypto enthusiasts, there is a welcome pack catering to their interests, too. Make your first deposit of at least $10 (crypto equivalent), and the casino will credit the bonus to your account instantly. The maximum bonus amount for the crypto pack is $300 and must be wagered 40x before requesting a withdrawal.

Cashback

Citobet introduces two 10% cashback offers to all its players. These offers are particularly handy for players looking for a safety net while exploring different titles. The minimum cashback reward for both offers is $10, and there is no maximum cap.

On Monday, players can get the bonus by playing Aviator, while on Thursdays, PG Soft’s Fortune Tiger slot unlocks the door to this benefit. The operator usually credits it within 24 hours after the end of each qualifying day. Note that only real money losses are considered when determining the cashback amount.

Payment Methods at Citobet Casino

If you are looking for a gambling site where you can transact effortlessly with crypto, Citobet Casino is the place to be. The operator supports some of the popular crypto coins on the market to make deposits and withdrawals. Players can transact with options such as:

Bitcoin
Ethereum
Litecoin
Tether
Cardino

On the other hand, those who like to use fiat currency will have a couple of reliable options at hand. Some of the supported methods include PIX, Pay4Fun, MasterCard, Visa, and Bank Transfer. Note that one or more of these options may not be available in every country where Citobet operates. For example, PIX is only available in Brazil. You won’t find it in European countries.

Crypto withdrawals are processed almost instantly. Fiat payouts take around 2 days. However, larger payouts can take up to 5 days. In addition, the operator provides clear guidelines for payment limits. Daily, weekly, and monthly limits stand at $100,000, $250,000, and $1,000,000, respectively.

Lastly, Citobet ensures that there are minimal to zero costs for depositing or moving out funds, adding a layer of convenience for players.

FEES AND WAGER
Limits
PAYMENT OPTIONS

Withdrawal Time:

Instant

Minimum Deposit:

$10

Withdrawal Fees:

Yes

Deposit Wager:

×1

Per Month: $1,000,000

Per Week: $250,000

Per Day: $100,000

Min Dep: Equivalent of $10 Min withdrawal: Equivalent of $20

KYC at Citobet Casino

Mandatory Pre-Withdrawal KYC

Before the first withdrawal, players are required to complete KYC procedures. This ensures a safe gaming environment, aligning with regulatory standards.

Games at Citobet Casino

Citobet Casino lobby has more than 5,000 titles covering all the major categories, such as slots, live dealer games, crash games, table games, and more.

The list of game providers that work with Citobet is vast, and it includes some of the most renowned brands in the industry. They include Hacksaw Gaming, BGaming, Evoplay, Pragmatic Play, PG Soft, Only Play, and others.

Slots

Among the thousands of games offered by Citobet, the most prevalent genre is slots. They range from classic 3-reel options to advanced video slots with engaging themes and immersive graphics.

The slots are subdivided into Jackpots, Big Catch, Bonus Buy, Halloween, 777, Egypt, Asia, etc. You can also play new and top games by clicking the appropriate tabs.

Slot	Provider	RTP
Sweet Bonanza	Pragmatic Play	96.49%
Donny Dough	Hacksaw Gaming	96.23%
Fortune Tiger	PG Soft	96.81%
Sugar Rush 1000	Pragmatic Play	96.53%
Wild West Trueways	BGaming	96.84%
7 Clovers of Fortune	Pragmatic Play	96.47%
Savannah Pride	Red Tiger	95.75%

You can start by checking out interesting titles such as:

Live Casino Games

Another major highlight of the Citobet Casino is the live games section. These titles provide an authentic, real-time gambling experience with pro dealers, ensuring that the thrill of being in a physical casino is just a click away. Whether you are playing live roulette, baccarat, poker, or blackjack, the HD streaming and chat features enhance the overall enjoyment.

Top live dealer games include Baccarat No Commission, Lightening Blackjack, Blackjack Soiree Gold, Roleta Brasilerira, Red Door Roulette, and Lightning Blackjack. There are also live game shows like Crazy Time, Lightning Sic Bo, Monopoly Live, and Deal or No Deal.

GAMES
RTP AND PROVIDERS
LIVE CASINO GAMES

Slots

Crash

Sport Betting

Live Casino

Plinko

Usability, Look, and Feel

An online casino’s ability to attract and keep clients depends on how well it looks. This is one of Citobet’s greatest strengths, as the interface is simple and straightforward. Let’s start by looking at their registration process, then website design and mobile experience.

How to Create an Account?

Players can easily register an account on the platform within minutes. All you have to do is to enter the required information, and you are good to go.

Click the “Sign UP” button on the upper right.
Fill out the registration form with the required details (Email, Username, Password, and Phone Number).
Confirm you are 18+ years old.
Also, read and agree to the T&Cs policy.
Click “Next” to complete registration.

Players are advised to verify their accounts to avoid future payout delays. Additional information about the account verification procedure can be found on the “Terms and Conditions” page.

The sign in process is equally straightforward. The log in button is next to the sign up, and players only need to provide details such as email/phone number and password.

Support service

If you have any concerns or questions, you can contact Citobet Casino, and the quickest method is through live chat. You can launch it from any page, and you will be required to input some personal details before being transferred to a live chat agent.

For help outside the live chat, you can send an email to the casino. VIP members have a dedicated email address to use, and they can find it in the support section.

If your problem is procedural or feature-related, you can check if it is addressed on the FAQ page. Scroll to the topic that corresponds to your issue, such as account creation, bonuses, withdrawals, etc. It saves you the inconvenience of having to type your questions to the support personnel.

Live Chat: yes

Email Support: yes

Website Design and Navigation

One of the most noticeable aspects of Citobet’s website is its sleek design. Everything looks neatly arranged. Its dark blue color with an option for the light mode adds some innovativeness to the website. You can also switch the language on the extreme right.

The menu bar at the top of the screen has links to all the important pages of the casino. These include Live Casino, Virtual Sports, Crash Games, Bonuses, Promotions, Lucky Day, etc.

On the bottom left part of the website, there are additional links to sections like:

Help (T&Cs, Responsible Gambling, Fair Gaming, and Rules).
Information (AML Policy, Withdrawal Policy, and Cookie Policy).
Services (Cash Out, General, Promotions Terms, Bonus Terms and Conditions, and Affiliate).
Support (Contact Us, About Us, and FAQs).

Mobile Experience

The casino’s interface works flawlessly on all mobile devices, which is fantastic for those who love playing while on the go. Their mobile app and website are exactly as attractive as the desktop version. Even newcomers won’t take long to get used to it. Regardless of your screen size, you will enjoy playing there on your Android or iOS mobile phone or tablet.

Road Lexx

Writer

Alex, also known as Road Lexx, entered the gambling industry in 2017 and instantly fell in love with it. Before that, he knew nothing about casinos and had never played any games of chance. He started as a content manager on a large European affiliate site and now manages Bitcasinosrank.

Citobet Casino Review

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Our verdict on Citobet Casino

Reputation, Trustworthiness, and Legality

License

Complaints

Terms and Conditions

Complaints

Player reviews of Citobet Casino

Bonuses at Citobet Casino

Welcome Bonus

Cashback

Payment Methods at Citobet Casino

KYC at Citobet Casino

Games at Citobet Casino

Slots

Live Casino Games

Usability, Look, and Feel

How to Create an Account?

Support service

Website Design and Navigation

Mobile Experience